How it works
The caller creates alarm and offers one urgent solution. A displayed name, knowledge of your details or a supplied document does not prove authority.
What to check and do
- End the contact. Do not transfer money on the caller’s instructions.
- Contact your provider independently through a known official channel.
- Do not send codes, passwords or digital-signature files in response.
Learning scenario
Learning example: “Give us the code or we cannot stop the withdrawal.”
Self-check
Your answer stays on this page until it is closed or reloaded. No real passwords, codes or documents are needed. The result is not a security certificate.
Important limits
The Academy cannot process account-blocking requests. Contact your provider for an incident.
Primary sources
- SQIF Capital · Памятка по кибергигиене / Cyberhygiene
- НБК / NBK · Предупреждение о телефонном мошенничестве
Learning materials can reduce mistakes but do not guarantee protection from every threat. Not investment advice.