Accessibility

Information in a format that works for you

We aim to make SQIF Capital materials readable, understandable, and usable regardless of vision, hearing, or how a person operates their device.

Site settings

Adjust the display to suit you

The accessibility panel works across the site and stores the selected preferences only on your device.

For people with low vision

  • Increase text up to 200%, choose dark or light high contrast, a simple font, and wider text spacing.
  • Move between controls with Tab and Shift+Tab, activate them with Enter or Space, and close windows with Escape.
  • Use browser zoom with Ctrl and “+” or system magnification. Meaning is not conveyed only by colour or decorative imagery.

For people with hearing loss

The current site contains no audio or video: material terms, risks, instructions, news, and lessons are available as text.

  • For assistance without a voice call, contact us by email or WhatsApp and ask for a written response.
  • Spoken-word materials are published only with synchronised captions and a separate text transcript.
  • Important notices are not communicated by a sound alone.

Service channels

Contact us in the way that works for you

Use email or WhatsApp for a written response. A voice call is not the only way to obtain general assistance.

Written supportclients@sqif.kzWhatsApp message+7 778 003 03 77(Opens an official external source)Telephone+7 727 339 5187
Office and opening hours140 Dostyk Avenue, 4th floor, Almaty, A25D6K2 (050051), KazakhstanMon–Fri, 10:00–19:00

In your message, state your preferred written response channel and the information format you need.

Before visiting, ask us to confirm an accessible route and any assistance you require. We do not claim that premises are adapted without a factual inspection.

Documents, assistance, and transactions

Contact support to request a document in an accessible electronic format or to confirm the applicable service procedure in advance.

  • Available document formats are confirmed by a member of staff for the particular document and service.
  • Signing methods, confirmation of intent, and digital-channel restrictions depend on the service and the governing documents.
  • Never share passwords, SMS codes, or access credentials. SQIF Capital does not ask for them in messages.

Feedback

Found an accessibility barrier?

Tell us which page, device, and action did not work. Do not include passwords, codes, or payment details.

Information reviewed on 2 September 2026.
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